The basic certifying course for airport staff focuses on all the activities involved in airport ground handling, check in, boarding and assisting passengers at airports, dealing not only with technical training but also with safety and security regulations at airports, as well as standards of behavior and how to handle relations with customers. Dealing with loading and unloading aircraft, onboard cleaning, and some of the mechanical equipment in airports (e.g. baggage conveyor belts) as well as driving vehicles to move passengers, goods, and aircraft. |
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Check-in procedure and baggage labeling |
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Boarding procedure |
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Eliminating method of boarding discrepancy |
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Flight transfer desk procedure |
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Handling Lost Luggage |
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Ramp handling Procedure |
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Load sheet and Trim sheet Preparation |
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Communication |
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Documents keeping on board |
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Stationary requesting procedure |
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Revenue reconciliation procedure |
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General awareness of systems using at airport |
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Terminal Building security procedure |
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X-ray procedure |
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Marshaling and bay allocation procedure |
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On-board security system |
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Fueling security |
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Apron (Tar Mark) Security Procedure |
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Emergency Procedure |
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Apron safety system |
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Cargo handling procedure |
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Cargo security procedure |
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Cargo Accepting and Delivering procedure |
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Dangerous Goods Regulation |
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